These conditions describe how to make cancellations:
THE RESERVATION AND CANCELLATION CONDITIONS ARE EXACTLY THE SAME ON ALL PLATFORMS (BOOKING, EXPEDIA, ETC.)
In high season (Easter, August and end of year) if you cancel the reservation up to 7 days before the date of arrival, no charges will be made. If canceled later, 100 percent of all nights will be charged. If the room can be resold, it will only be charged on the first day.
In low season, if canceled up to 3 days before date of arrival, no fee will be charged.
If canceled later, 100 percent of the resérvation will be charged.
If you do not show up at the property, the total amount of the reservation will be charged.
For cancellations or departures before the booked date, the establishment will not be able to deduct any amount, as stated in the consumer law.
Conditions on deposits
They define the conditions of deposits and prepayments.
The property will not charge any card deposit in low season. For the rest of the seasons, the establishment may charge a part in advance. If the card is provided as a guarantee, the establishment reserves the right to verify the veracity of the data provided by the card and / or block the corresponding amount. .
Conditions for children and extra beds
The property accepts children of all ages. The price for all additional children or adults in a double room is 35 € per person per night, whether you sleep in an extra bed or share the bed with other people. If the cot is used, it is € 15.
Conditions regarding pets
All pets are allowed. If they weigh more than 10 kilos, they are € 10 per day. For another higher weight or other type of pet, € 17 per day. Guests accept at the time of entry, their responsibility in the event of damage or soiling to anything in the hotel and / or room. The pet supplement does not include in any case, sleeping in the hotel bed, that in case of doing so the cleaning of the bed linen will be charged. The supplement also does not include that pets can disturb other customers, we understand that customers will be respectful of the night schedule.
Conditions regarding entry and exit
Check-in or check-in at the hotel is from 2pm to 8pm.
The maximum departure or check-out time is from 8 am to 12 noon.
At certain times of the year, the property may arrange other more flexible hours for customers who book directly with us. The property has 3-hour hourly surcharges to leave later or earlier. Obviously, you need to give advance notice.
We have special prices for day stays, check rates via email. (Check-in and check-out times may vary).
This property accepts express check-in and check-out. In this case, a scanned identification document of all the occupants of the room and the acceptance of the payment by credit card prior to the departure of the client is requested.
Hotel Boutique Niu de Sol
Nou, 34
17495 Palau-saverdera
Alt Empordà · Girona-Costa Brava
(+34) 671 600 303
(+34) 972 982 549
recepcio@hotelboutiqueniudesol.com
Legal information